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Business Analysis Associate

Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training, career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew Business Analysis Associates help determine business and technology needs, design solutions, improve processes, and represent stakeholders in all project team efforts.  


Vary by project but may include:

  • Working with our clients to understand their needs (fixing a broken process, converting outdated systems, complying with new regulations, etc.), and represent those needs to technology teams who build solutions
  • Building relationships with key client stakeholders to understand their business structure, policies, and operations
  • Acting as the liaison between business and technology teams to translate jargon into laymen’s terms
  • Analyzing, specifying, modeling, and documenting stakeholder needs throughout the project to ensure they are specific, complete, and realistic
  • Actively gathering and analyzing requirements to continuously discover new findings for successful solutions
  • Creating detailed reports measuring goals and outcomes, and tying them back to project needs
  • Modeling client processes and user/customer behavior
  • Enabling change management and obtaining necessary support to implement improved business processes
  • Facilitating the development of training and implementation material and post-implementation support


Our best Business Analysis Associates possess most of the following:

  • 0-5 years’ relevant experience
  • Bachelor’s Degree in Business, Management, Finance, Economics, or similar required
  • Must be eligible to work in the US currently and in the future without employer sponsorship
  • Knowledge of Microsoft Office tools
  • Experience with SQL is preferred, but not required
  • Strong attention to detail with a focus on end-user (stakeholder) needs
  • Creative problem solver able to take multiple approaches to solve complex problems
  • Analytical mindset focused on process and data analysis
  • Ability to complete requirement gathering and analysis of data and processes to understand the needs and expectations of the project , identify gaps, propose solutions, and support decision making
  • Understanding of change management and how this impacts an organization
  • Client service mindset and ability to advocate for the customer
  • Ability to prioritize the right information at the right time to maximize project efficiency
  • Strong written, presentation, and verbal communication, including clear structure and main point communication and documentation
  • Excels in ambiguous environments, where quick learning and rapid decision making are important
  • Has the ability to bridge the gap between vague and abstract ideas and produce clear, concise documentation and verbal explanations for any business need